Call Centre Job in Kempton Park: MOTUS Company
Exciting Call Centre Job Opportunity at Motus Holdings Limited
Motus Holdings Limited is hiring talented Call Centre Agents for their Auto Pedigree branch in Spartan, Kempton Park. Candidates should be professional, friendly, and patient, ready to join a dynamic, target-driven team.
- Company: Motus Holdings Limited, a leader in car retail sales.
- Position: Call Centre Agent
- Location: Spartan, Kempton Park, Gauteng, South Africa.
- Salary: Market-related.
About Motus Holdings Limited
Motus Holdings Limited, a prominent entity in the automotive sector, offers a wide range of products and services, including vehicle sales, rentals, and financial solutions. Established with a commitment to excellence and innovation, Motus has grown to become a trusted name in the industry, known for its customer-centric approach and extensive network.
Job Description
As a Call Centre Agent at Auto Pedigree, you will:
- Identify customer needs and match them with appropriate services.
- Drive business growth and retention through exceptional customer satisfaction.
- Convert leads and build strong relationships with both internal and external customers.
Specific Responsibilities:
- Manage daily, weekly, and monthly sales.
- Gain an in-depth understanding of vehicle features and capabilities.
- Develop strategies to meet and exceed sales targets.
- Assist in setting up mobile displays and accompany customers on test drives.
- Handle customer expectations and ensure efficient service delivery.
- Proactively create and explore new revenue opportunities.
- Manage customer escalations and provide timely feedback.
- Inform clients about finance application procedures and promote Auto Pedigree’s offerings.
Qualifications and Experience:
- Grade 12/Matric.
- NCA qualification (advantageous).
- Valid Code 8 driver’s license.
- Basic computer skills in Excel and Outlook.
- 2 years of customer service and sales experience with a proven sales track record.
- Industry-related experience (desirable).
- Knowledge of compliance in the retail industry (advantageous).
- Familiarity with local languages (advantageous).
- Understanding of Auto Pedigree’s products and services (desirable).
Skills and Personal Attributes:
- Entrepreneurial flair.
- Excellent communication and negotiation skills.
- Strong understanding of market trends and customer behavior.
- Self-motivated with effective time management skills.
- Ability to handle diverse customer needs and problem-solving.
- Good networking and numerical skills.
- Attention to detail and ability to meet deadlines.
- Team player with adaptability to changing environments.
- Commitment to customer service and organizational values.
Work Conditions:
- Required to work weekends and shifts.
- Extensive travel (3 weeks per month).
How to Apply
To apply for this exciting opportunity, submit your CV and cover letter through the Motus Holdings Limited careers portal. Ensure your application highlights relevant experience and skills that match the job description.
Application Closing Date: 2024/07/23
Take the next step in your career with Motus Holdings Limited, where your potential meets endless possibilities. Apply today and become part of a leading team dedicated to excellence in the automotive industry.
