Rain South Africa is looking for motivated call centre sales agents to connect with potential and existing customers, sell products, and provide excellent customer service.
call centre Job in Cape Town Details:
- Company Name: Rain South Africa
- Job Title: call centre sales agents
- Salary: Market-related
- Location: South Africa, Western Cape, Cape Town
About Rain South Africa:
Rain South Africa is a leading telecommunications company revolutionizing internet connectivity with innovative and affordable solutions. Established with the vision to bridge the digital divide, Rain has quickly grown to become a household name known for its high-speed wireless internet services. The company prides itself on delivering cutting-edge technology and exceptional customer service, ensuring South Africans stay connected to what matters most.
Company History and Background:
Rain was founded with the goal of transforming the telecommunications landscape in South Africa. Through relentless innovation and a customer-centric approach, the company has expanded its network and service offerings to cater to a diverse range of needs. Rain’s commitment to excellence has earned it a reputation for reliability and forward-thinking in a highly competitive industry.
Job Description:
As a Call Centre Sales Agent at Rain South Africa, you will be the liaison between Rain and its customers. Your role will involve handling both inbound and outbound calls to sell Rain products and services, addressing customer issues, and upselling where appropriate. Success in this position requires a customer-focused attitude, strong communication skills, and a drive to exceed sales targets.
Key Responsibilities:
- Engage with customers via inbound and outbound call channels to promote and sell Rain products/services.
- Aim to surpass sales targets and continuously strive to enhance your performance.
- Understand customer needs thoroughly and provide tailored solutions.
- Maintain a high level of focus and accountability in all tasks.
- Exhibit enthusiasm, productivity, and a positive approach to work.
- Educate yourself on Rain’s operations and latest industry trends.
- Create upselling opportunities and go the “extra mile” to meet KPIs.
- Collaborate effectively with team members and support other departments.
- Uphold ethics, honesty, and confidentiality in all interactions.
- Foster a positive work environment through effective communication.
Qualification, Knowledge, and Experience:
- Matric certificate.
- Highly motivated and target-driven with a proven track record in sales (minimum of 2 years).
- Excellent selling, communication, and negotiation skills.
- Strong prioritizing, time management, and organizational abilities.
- Proficiency in relationship management and openness to feedback.
- Strong verbal communication skills coupled with active listening.
Applying for Rain South Africa call centre Job in Cape Town
Interested candidates should prepare a comprehensive resume highlighting their relevant experience and skills. Include a cover letter detailing your motivation for applying and how you meet the job requirements.
Application Process:
- Visit Rain South Africa’s official careers page.
- Search for the Call Centre Sales Agent position.
- Submit your application online by uploading your resume and cover letter.
- Complete any additional assessments or questionnaires if required.
- Await confirmation and further instructions from Rain’s recruitment team.
Application Closing Date:
Please ensure your application is submitted by 22 July 2024.
Rain South Africa offers a dynamic work environment where your skills and dedication will be recognized and rewarded. Join the team and be a part of the future of telecommunications in South Africa!
