Introduction to Clover Learnership
Clover is searching for a enthusiastic individuals for their Call Centre Learnership program. Ideal candidates are proactive, customer-oriented, and team players, with strong communication skills and a solid foundation in mathematics and English.
About Clover
Clover is a leading branded consumer goods and beverages group in South Africa, with a rich history of providing high-quality dairy and non-dairy products. Committed to growth and development, Clover offers excellent learning opportunities through its various programs.
Learnership Details:
- Position: Sasol
- Location: South Africa, South Africa, Roodepoort, Gauteng
- Closing Date: 08 July 2024
- Posted Dates: 16 July 2024
Job Description:
Learners will engage in high-level customer service, handling both inbound and outbound interactions to resolve queries and complaints, accurately capturing customer orders, and promoting Clover and Principal products. They will work in a team environment, sharing responsibilities and supporting team goals.
The successful applicants will spend the duration of the learnership at Clover’s Call Centre offices based in Constantia Park (Roodepoort) and they will also attend classes as prescribed. At the end of the learnership, individuals will have achieved the NQF qualification and gained experience in a world class Call Centre.
Competencies:
- Proactive and action-oriented.
- Honest and consistent.
- High standards and interpersonal effectiveness.
- Commitment, motivation, and collaboration.
- Customer-oriented with effective communication.
- Strong numerical skills.
Requirements:
- Grade 12 or equivalent NQF4, completed between 2019 and 2023.
- Minimum 60% average in English and Maths/Maths Literacy.
- Advanced computer literacy.
- Currently unemployed and have not participated in a Learnership before.
- Residents of West Rand are preferred.
- Persons with disabilities are encouraged to apply.
How to Apply
To apply, prepare Your Documents: Ensure you have your Grade 12 certificate, a detailed CV, and proof of computer literacy.
Click here to apply Clover Learnership
Frequently Asked Questions (FAQ) – Clover Learnership
What is a learnership?
A learnership is a structured learning program that combines theoretical knowledge with practical workplace experience, culminating in an NQF qualification.
What will I gain from the Learnership?
Participants will achieve an NQF qualification, gain hands-on experience in a world-class call centre, and develop essential customer service and teamwork skills.
Where is the learnership based?
The learnership is based at Clover’s Call Centre offices in Constantia Park, Roodepoort.
Who is eligible to apply?
Eligibility criteria include:Grade 12 or equivalent NQF4, completed between 2019 and 2023.
Minimum 60% average in English and Maths/Maths Literacy.
Advanced computer literacy.
Currently unemployed.
No prior participation in a learnership.
Preference
